Versue Fitness – Client Terms & Conditions (UK)

Last updated: [add date]

Welcome to Versue Fitness. These Terms & Conditions explain how our services work and what you can expect from us. By purchasing or using our services, you agree to these terms.

1. Our Services

  • Versue Fitness provides personal training, nutrition coaching, and health & lifestyle coaching.

  • We are not medical professionals and do not diagnose, treat, or prescribe for medical conditions.

  • All advice is provided for guidance and educational purposes only and should not replace medical advice.

  • Results are not guaranteed and depend on individual effort, consistency, and circumstances.

  • You confirm that you are physically able to exercise and will seek medical clearance where appropriate.

  • You agree to inform your coach of any injuries, medical conditions, or limitations.

2. Membership, Pricing & Minimum Commitment

Membership Structure

  • All clients are enrolled on a monthly membership.

  • The membership fee is £50 per month, charged every calendar month.

  • Personal training sessions are charged in addition to the membership fee at £67.50 per session.

Minimum Session Requirement

  • A minimum of 4 personal training sessions per month must be purchased while you are an active member.

  • Additional sessions may be purchased if desired.

Minimum Commitment

  • There is a minimum commitment of 3 months from your start date.

  • During this period, membership fees and minimum session charges remain payable in full.

3. Payments & Invoicing

  • All services are invoiced monthly in advance.

  • Paymensts are due on or before the 1st of each calendar month, unless otherwise agreed.

  • Failure to make payment may result in temporary suspension of services until payment is received.

  • Prices may be reviewed periodically. Any changes will be communicated with reasonable notice.

4. Booking, Cancellations & Rescheduling

  • You must provide at least 24 hours’ notice to cancel or reschedule a session.

  • Sessions cancelled with less than 24 hours’ notice will be lost and charged in full.

  • Your coach will aim to provide at least 48 hours’ notice if they need to cancel or reschedule a session.

  • If you are unwell or contagious, your coach may ask you not to attend in person.

  • Where appropriate, an online coaching session may be offered as an alternative.

5. Attending Sessions

  • Sessions are 60 minutes and start at the agreed time.

  • Sessions will not be extended if you arrive late.

  • You must wear appropriate clothing and footwear suitable for exercise.

  • You must not attend sessions under the influence of alcohol or drugs.

  • Your coach may refuse or stop a session if they believe it would be unsafe to continue.

  • In such cases, the session will still count as used.

6. Carry-Over of Sessions

  • You may carry forward up to 8 unused sessions into the following month.

  • Any sessions above this limit will expire.

  • Unused sessions are non-refundable.

7. Cancellations & Ending Your Membership

  • After completing the minimum 3-month commitment, you may cancel by providing one full calendar month’s written notice.

  • One final monthly invoice will be issued after notice is given.

  • You may continue using services until the end of that final month.

  • If you cancel before completing the minimum commitment, all remaining fees for that period remain payable.

8. Our Right to Make Changes or End Services

  • We may update these Terms & Conditions with one month’s notice.

  • We may end your membership immediately if there is:

    • Unsafe behaviour

    • Serious misconduct

    • Abuse towards staff

    • Repeated breaches of these terms

  • If we end services for reasons outside of the above, we will give reasonable notice and may offer a pro-rata refund for unused sessions.

9. Injury, Risk & Damage

  • Exercise carries inherent risks, and you participate at your own responsibility.

  • We are not liable for injury, loss, or damage unless caused by our negligence.

  • You are responsible for the cost of repair or replacement of equipment damaged due to misuse or carelessness.

10. Data Protection & Privacy

  • Your personal data is handled in accordance with UK GDPR and data protection laws.

  • Information is used only to manage your account and deliver services.

  • Full details are available in our Privacy Policy.

11. Events Outside Our Control

  • We are not responsible for service disruption caused by events beyond our control (for example illness, extreme weather, or government restrictions).

  • Where possible, alternative arrangements or credits may be offered.

12. Governing Law & Disputes

  • These Terms & Conditions are governed by English law.

  • Any disputes will first be addressed through discussion or mediation before legal action.

13. Agreement

  • By booking or purchasing services, you confirm that you have read and agreed to these Terms & Conditions.

  • This is an ongoing monthly membership that continues until cancelled in writing in line with Section 7

SHOP NOW